At Burns Fitzpatrick, our number one priority is to provide excellent client service. We do this by ensuring that the right work is performed by the right people. We strive to understand the needs of our clients and to meet them every step of the way, whether pursuing litigation, defending a claim or acting on a commercial transaction.
We promptly address inquiries and keep clients informed of the progress of their legal matters. Since we have fewer lawyers than a “big” firm, we can offer a more personalized approach that provides the depth of service and expertise that our clients require. We have the bench strength to handle complex litigation matters and commercial transactions, while avoiding the conflicts and inefficiencies of larger firms.
Our clients and their legal needs are important to us. We value their business and promise to provide them with trustworthy, efficient and experienced legal services. We listen to our clients to learn about their goals and identify their desired outcomes. We tell them what they need to know and guide them through all the options to ensure we deliver the best path to the outcome they seek. Above all, we are problem-solvers.
More so than many other firms, a large portion of our work comes from referrals. The quality of our work and our client’s satisfaction are the keys to our success. The loyalty that our clients and referral sources have shown to us is a testament to our fine reputation.